JR
Johan R
1 reviews | Active since Dec 2010
13 Jan 2022, 10:43
No service
I have a contract with Vox with a line from Frogfoot. My service was disconnected due to a late payment. My account was updated 2 days later. Eversince I struggle to get my line re-connected. Vox blames Frogfoot for not re-connecting. This is not my problem. I've paid for a service I dont have. We're in the middle of the month already. Wake up!
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Frogfoot Fibre's replyOfficial
13 Jan 2022, 11:10Good day Johan,
Thank you for your post. Please note that all billing related queries needs to be directed to your ISP. Please note your account has been reactivated by the ISP. Should you require any further assistance, please contact your ISP as that is your first point of contact.
Kind regards
Frogfoot.
Thank you for your post. Please note that all billing related queries needs to be directed to your ISP. Please note your account has been reactivated by the ISP. Should you require any further assistance, please contact your ISP as that is your first point of contact.
Kind regards
Frogfoot.
Frogfoot Fibre's reply13 Jan 2022, 11:10
Official
Good day Johan,
Thank you for your post. Please note that all billing related queries needs to be directed to your ISP. Please note your account has been reactivated by the ISP. Should you require any further assistance, please contact your ISP as that is your first point of contact.
Kind regards
Frogfoot.
Thank you for your post. Please note that all billing related queries needs to be directed to your ISP. Please note your account has been reactivated by the ISP. Should you require any further assistance, please contact your ISP as that is your first point of contact.
Kind regards
Frogfoot.