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emily.lekoe emily.lekoe
1 reviews | Active since Aug 2016
21 Jul 2023, 22:56
No response from Frogfoot for over a month now
I have been logging technical errors with Vox for the past month, they keep escalating then to Frogfoot Fiber however Frogfoot has not called me to date. The wife is buffering for over a month now, we can’t pay for something that’s not working. Please cancel this fibre line I will look for another service provider
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Frogfoot Fibre's replyOfficial
22 Jul 2023, 07:53Good Afternoon, Emily.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply22 Jul 2023, 07:53
Official
Good Afternoon, Emily.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot