CO
Carmen O
1 reviews | Active since Dec 2018
29 Dec 2025, 13:08
No reaponse from Axxess
Axxess do not respond to my emails. Since 2 December requested line to be cancelled and moved over to new house. Tried on app but would not allow me to cancel eff 31 December. Emailed used whats app still no responsr. I work from home and I can't be without fibre.
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Replies (1)
Frogfoot Fibre's replyOfficial
29 Dec 2025, 16:28Hi, Carmen.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply29 Dec 2025, 16:28
Official
Hi, Carmen.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot