mS
markus S
1 reviews | Active since Nov 2022
28 Nov 2023, 17:14
No internet
The network has been up and down the whole day now it is totally down. Apparently their customer service center works until 5 so there is no one to call about this problem and yet they posted on Facebook that the problem is fixed when it is actually not fixed. In the meantime we sitting without internet and no one to call
Frogfoot is really useless.
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Replies (1)
Frogfoot Fibre's replyOfficial
28 Nov 2023, 17:22Hi Marcus,
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply28 Nov 2023, 17:22
Official
Hi Marcus,
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot