No feedback and still no internet

Good morning

I cancelled my account with Supersonic and this was confirmed, via email, on Wednesday night. This email has been sent to you as well as to Vox, whom I am trying to move over to. Supersonic has confirm that they have released my line. This has also been sent, as a screenshot of my supersonic account, to Frogfoot. I have subsequently received no feedback as to what is happening with my line! From what I can establish, Vox has received no feedback from you guys either. I have been without internet since Tuesday morning, when Supersonic cancelled my account. Currently, the hold up seems to be with Frogfoot! So, not only have I been struggling to work from home during this past week, due to no internet, but I now assume that I will have no internet connection this weekend either! I realize that not one person sitting at Frogfoot gives two hoots about my problems and/or lack of internet but this is ****** ridiculous! What the hell is the hold up!!! Should I rather go to a different fiber contractor/ supplier? We have a couple in them in the area so Im sure Vox will be able to set me up via one of them.