DG
Dale G
1 reviews | Active since Nov 2020
23 Nov 2022, 14:24
No End to Intermittent Connection
Our complex has had intermittent connection issues for almost 3 weeks now. We get a reff number from our ISP and nothing happens. Frogfoot phones and says they working on it, then the ticket runs dead.
Really people, do not use FrogFoot as a fibre provider. They don't have a clue.
Helpful (0)
Replies (2)0
Replies (2)
Frogfoot Fibre's replyOfficial
23 Nov 2022, 14:51Good day, Dale
Thank you for your review.
Kindly note that the details of your complaint has been sent to the Customer Service team who will make contact with you shortly to assist with the resolution thereof.
Kind Regards,
Frogfoot
Thank you for your review.
Kindly note that the details of your complaint has been sent to the Customer Service team who will make contact with you shortly to assist with the resolution thereof.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply23 Nov 2022, 14:51
Official
Good day, Dale
Thank you for your review.
Kindly note that the details of your complaint has been sent to the Customer Service team who will make contact with you shortly to assist with the resolution thereof.
Kind Regards,
Frogfoot
Thank you for your review.
Kindly note that the details of your complaint has been sent to the Customer Service team who will make contact with you shortly to assist with the resolution thereof.
Kind Regards,
Frogfoot
DG
Dale G's updateReviewer Update
23 Nov 2022, 14:53Same old reply. The same sing has been sung for 3 weeks now.
DG
Dale G's update23 Nov 2022, 14:53
Reviewer Update
Same old reply. The same sing has been sung for 3 weeks now.