VC
Valda C
1 reviews | Active since Mar 2012
06 Mar 2024, 07:57
No connection for more than 24hrs
Pathetic service. I've had no network since 04h00 on the 5th March 2024 with no attempt to assist.
I've been phoning around, logging tickets via the service provider (07h00 on the 5th March 2024) but how does no one follow up or contact. I logged my request more than 24hrs ago and not a single person from either Afrihost nor Frogfoot has bothered to contact me to establish
Helpful (0)
Replies (1)0
Replies (1)Frogfoot Fibre's replyOfficial
06 Mar 2024, 10:48 Hi, Valda.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply06 Mar 2024, 10:48
Official
Hi, Valda.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
