Most atrocious, unbelivable disgusting treatment from Frogfoot

Service down for 3rd day now; day 1"contacted ISP they escalated to 2nd level" to frogfoot, advised that resolution in progress within 48 hour SLA day2 FROGFOOT CANCELS SUPPORT TICKET WITHOUT RESOLUTION!!! When I try to call their office they HANGED UP! No response to emails either so don't bother. ISP (supersonic) does not assist at all, they get their own review here just now! This is the "service" you can expect from them for your money! Stay away from them and DO NOT SIGN UP with frogfoot or supersonic!