WR
Willem R
1 reviews | Active since Jan 2025
02 Jan 2025, 15:11
More like FrotFoot Fibre
Is there a way to give zero stars? Unreliable, inconvenient, support staff sound more annoyed than customers.
I can understand a massive inconvenience (stuff ****** or weather conditions), but the way its being handled and communicated, sounds more like you guys don’t know whats going on or you are too afraid to tell us straight its going to take 5+ days to fix. (We are close to 2 days downtime)
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Replies (1)Frogfoot Fibre's replyOfficial
02 Jan 2025, 15:16Good day,
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot.
Frogfoot Fibre's reply02 Jan 2025, 15:16
Official
Good day,
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot.
