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TM
Tshali M

1 reviews | Active since Jan 2021

22 Jan 2024, 12:29

Mediocre Service

This company provides the worst service. This is my third day fighting with them as they are failing to resolve my Fibre problem. I have been waiting for them the whole day as they keep on postponing their appointments. poor service.

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Replies (3)
Frogfoot Fibre
Frogfoot Fibre's reply22 Jan 2024, 14:20
Official
Hi, Tshali.  
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards, 
Frogfoot 
TM
Tshali M's update22 Jan 2024, 14:33
Reviewer Update
Thank you for your prompt response however, there is no need for you guys to wait for me to lodge a complaint through this platform for you to address them.
Frogfoot Fibre
Frogfoot Fibre's reply23 Jan 2024, 07:19
Official
Thank you for your positive feedback.