IRATE CUSTOMER - INTERNET NOT WORKING

I am writing to express my disgust at your pathetic service!!! My internet at my home in Walmer Downs, Port Elizabeth has been off since Friday morning 21st May 2021 and it is now Tuesday 25th May 2021 and I still don't have any internet!!

This is absolutely ridiculous as I am paying for a service that I am not getting!! How can you operate like this? You did not even bother to let us know about the situation until 2 days ago when you put something on your facebook page!!

I am working from home and have not been able to work effectively these past 5 days due to not having any internet at home. Both my kids are at Varsity and they are doing online classes and they have been impacted negatively as well.

I am now having to resort to buying data and this is costing me a lot of extra money which I do not have in this current economic climate, so who will be reimbursing me for the unnecessary data costs?

I want to cancel my Frogfoot service with immediate effect, I am so upset!!!