Internet outages!!

"Dear Frogfoot,

I am writing to complain about repeated internet outages at my home address. This has happened five times this week, on 21 Feb, 23 Feb, 24 Feb and 25 Feb, each lasting for more than 15 hours.

As I work from home, these outages are causing significant inconvenience and disruption to my work. I have already tried logging a fault with my ISP, but the problem persists.

I am requesting that you fix the problem , e.g., send a technician to investigate, compensate me for lost service time, or offer a discount on my bill. I look forward to your prompt response and resolution to this issue