Internet off regularly for hours at a time

Like many of us COVID - Remote workforce I fully rely on a strong, stable and fast internet connection. Im paying a premium for my service!

I have been without internet regularly over the past 2 weeks. I have logged numerous support request with Afrihost and they have been super quick to respond. But the error is with Frogfoot and there is just no way to get hold of them.

What is going on FrogFoot!!!! This is un-acceptable service!

I have an Airbnb tenant who also needs Internet, I'm sitting with the red face as I cannot give them an accurate update either.

When when will you fix the core issue, please communicate with your paying customers as lack of communication is a PR nightmare, and in a very competitive market this is a revenue killer.