iS
izak S
1 reviews | Active since Aug 2019
29 Nov 2025, 07:02
I rate Frogfoot 0
My connection has been bad for weeks again, Frogfoot never fail to disappoint. Stay away.
Helpful (0)
Replies (3)0
Replies (3)
Frogfoot Fibre's replyOfficial
29 Nov 2025, 08:21Hi, Izak.
We truly apologize for any inconvenience caused.
We understand how frustrating connectivity issues can be, and we want to resolve this for you as quickly as possible.
Kindly reply to the email we sent you so that we can call you assist you further.
We appreciate your patience and look forward to helping you get back online.
We truly apologize for any inconvenience caused.
We understand how frustrating connectivity issues can be, and we want to resolve this for you as quickly as possible.
Kindly reply to the email we sent you so that we can call you assist you further.
We appreciate your patience and look forward to helping you get back online.
Frogfoot Fibre's reply29 Nov 2025, 08:21
Official
Hi, Izak.
We truly apologize for any inconvenience caused.
We understand how frustrating connectivity issues can be, and we want to resolve this for you as quickly as possible.
Kindly reply to the email we sent you so that we can call you assist you further.
We appreciate your patience and look forward to helping you get back online.
We truly apologize for any inconvenience caused.
We understand how frustrating connectivity issues can be, and we want to resolve this for you as quickly as possible.
Kindly reply to the email we sent you so that we can call you assist you further.
We appreciate your patience and look forward to helping you get back online.
iS
izak S's updateReviewer Update
29 Nov 2025, 08:22A phone call is not going to fix your poor service and connection. Fix the problem and get it over with, I am tired of paying for a service I don't get.
iS
izak S's update29 Nov 2025, 08:22
Reviewer Update
A phone call is not going to fix your poor service and connection. Fix the problem and get it over with, I am tired of paying for a service I don't get.
Frogfoot Fibre's replyOfficial
29 Nov 2025, 08:26Hi, Izak.
Duly noted.
We have escalated your request to our support team for an urgent investigation.
More updates will follow as soon as possible.
Duly noted.
We have escalated your request to our support team for an urgent investigation.
More updates will follow as soon as possible.
Frogfoot Fibre's reply29 Nov 2025, 08:26
Official
Hi, Izak.
Duly noted.
We have escalated your request to our support team for an urgent investigation.
More updates will follow as soon as possible.
Duly noted.
We have escalated your request to our support team for an urgent investigation.
More updates will follow as soon as possible.