I have no words to truly describe my frustration with Frogfoot.

The service from this company is worse than Eskom. Fibre went down 5 days ago and I'm still waiting for a technician. Every time I try to get hold of them I keep getting told the matter has been escalated. I've been told its been escalated so many times that "escalated" has pretty much lost its meaning. They even told me they will contact me yesterday, I'm still waiting. How long does it take to get a technician to come have a look? How is legal to be this bad as a service provider? Frogfoot honestly just tell me technicians don't exist so I can go back to ADSL and wait for Openserve to install Fibre in my area. We have work to do and you're really not helping at all.