AG
Anita G
1 reviews | Active since Nov 2019
27 Jun 2023, 15:26
Horrible service from Supersonic Frogfoot
Our fibre line has been down since Friday. Case logged Saturday. No feedback on Sunday as promised. Follow up on Monday and today. And the only answer i keep getting is that they are escalating. And they cant tell me for how long I will be offline
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Frogfoot Fibre's replyOfficial
27 Jun 2023, 15:27Good day,
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply27 Jun 2023, 15:27
Official
Good day,
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot