Horrible service from frogfoot fiber

I have been without internet since friday morning the 20/08/21 i have logged the call with my isp i have no feedback not even from frogfoots email they have on their voicemail on the land line i am appalled as i have to pay for a service that is not delivered my line is not even 10 days old and i have lost so much work i think its easier to use smoke signals than to use frogfoot i will not recommend them at all service is horrible how can you be a service provider with out even giving a service we all work from home and they cant be bothered coz they wil get payed even if the service is p&@&ss poor absolutely horrible im cancelling because its ot worth it for this