RN
Ruben N

1 reviews | Active since Feb 2024

01 Feb 2024, 11:02

Horrible service, Do not Use frogfoot

We have been paying for their service for a Month now, and our Fibre line is still not active, the service is Sh*t, no one knows what they are doing or who needs to do it. Telkom, echo optics and Frogfoot are all lost. They company runs off of 5 people, cause every technician will yell you that he has a family emergency. Utter bullsh*t. I supposed to call every department for activation?

I can't believe that you charge the amounts you charge for giving us Sh*t services. And we just have to eat it up.

Fix Your Sh*tttt.

And don't give me the story "thank you for your query it has been escalated". Don't you dare. Fix it, do something instead of replying on reviews.

0
Replies (1)
Frogfoot Fibre
Frogfoot Fibre's reply01 Feb 2024, 11:27
Official
 Hi, Ruben.  
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards, 
Frogfoot