Go with another provider if you have the option.

The worst service levels from Frogfoot. We have been without wifi for nearly 2 days. There is no sense of urgency and you just get pushed back to your service provider - serious lack of ownership. They're "escalations" take 3-4 business days. For anyone working from home that is an entire weeks worth of work missed. I have tried all platforms to get assistance and get us back on line but to no avail.

We got a l ousey phone call yesterday to shut us up. No apologies "We were told maybe today, maybe tomorrow " our line will be back up - Not very reassuring. After updating my review on Google we got a call to say someone will be out today, no time provided. No apologies. Like they are doing us a favor. It's not a favor asking for something thay you pay alot of money for. Unfortunately they are the only provider in our area but I would defenitly change if I could.