1 reviews | Active since Jul 2016
Gadvol!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hi,
I have now been without the correct fibre line for 2 months, I have been billed for a 200mbs up n down and barley get a 30mbs, I have called vodacome everyday for a month, a voda tec came out and said voda was in the clear it was not on voda side it was on frogfoot and side they would have someone respond within 24hrs, its over a 168 hrs later again not counting the last two months, has anyone got a number of a company CEO or manager or head office I can please call so that I can finally get a response and a resolution, I am sick to death of getting a different consultant each time whom I have probably spoken to 20 different ones, ran a million tests and sent screenshots, who is apparently going to escalate things, and opens up more and more tickets, I don't need that ****, what I need is my line sorted PLEASE!!!!!!!
Thank you for your inquiry.
Kindly note that we have escalated this to the relevant department.
We will investigate the matter and provide feedback to you as soon as possible via our official communications platform.
Please take note that we will not reply on HelloPeter.
Kind Regards,
The Frogfoot Team
Thank you for your inquiry.
Kindly note that we have escalated this to the relevant department.
We will investigate the matter and provide feedback to you as soon as possible via our official communications platform.
Please take note that we will not reply on HelloPeter.
Kind Regards,
The Frogfoot Team
