1 reviews | Active since Feb 2024
Furious
Iam so furious, words can't even explain my furry 🤬. My name IS Rose Dadoo, email address is ***, I have been without wifi from the 30th of January 2024, I have spoken to too many people on the WhatsApp, I been lost count, I have been advised that quest has been escalated, however no one bothers to reconnect my Fibre or get back, or even provide me an alternative as my debit order goes every month with no fail but I do t even have flippen service. We can't watch TV, no phones and worse of all I work from home and had to go back to the office because of the inconvenience 🤬🤬yet again no one is bothered as long as you receive my money.
Today is the 11/02/2024 and guess what? Iam still sitting without internet. Why do you just come and disconnect it in order for me to try a different service, your consultants keep telling me that their is an outage in my area which is a lie because 3 people I know in my street are using your services and there's is working just fine.
Do you know how much data I need to buy every day in order to Hotspot my kids so that they can do their homework? You wouldn't know or understand because you not my shoes.
Iam very disappointed, upset, frustrated and extremely angry.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
