KH
Karl H
1 reviews | Active since Apr 2020
17 Aug 2022, 16:00
Frogfoot/Webafrica apathy
I have been waiting for more than 3 months for a fibre installation. There seems to be no communication between Webafrica and Frogfoot. Webafrica blames Frogfoot. Webafrica promised to escalate this with the Frogfoot brand manager on 4 August and I have still not had any contact from either of them.
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Frogfoot Fibre's replyOfficial
17 Aug 2022, 16:42Good day, Karl Hohls
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply17 Aug 2022, 16:42
Official
Good day, Karl Hohls
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot