BC
Billy C
1 reviews | Active since May 2019
01 Jun 2019, 21:23
Frogfoot/Vox Telecom
What a way to lure customers with deals for 20/20 mbps. Took out this contract, now from 1 Jun they reduced the upload speed(from 20mbps to 2mbps) at the same rate and there is nothing you can do about it. If I want they same speed I have to pay more. Then the last couple of weeks very poor connectivity, lots of interruption of connectivity. If I want to cancel the contract I have to pay for the installation. I will wait until November and move back to previous provider. Stay away from Frogfoot/Vox.
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Replies (1)Frogfoot Fibre's replyOfficial
05 Jun 2019, 10:03Hello Billy,
Thank you for sharing your review.
Please note that the price you pay for your fibre package is totally dependant on your ISP and contract that you have signed with them. You may get in touch with your ISP directly to discuss the price of your fibre package further with them.
Regards,
The Frogfoot Team
Thank you for sharing your review.
Please note that the price you pay for your fibre package is totally dependant on your ISP and contract that you have signed with them. You may get in touch with your ISP directly to discuss the price of your fibre package further with them.
Regards,
The Frogfoot Team
Frogfoot Fibre's reply05 Jun 2019, 10:03
Official
Hello Billy,
Thank you for sharing your review.
Please note that the price you pay for your fibre package is totally dependant on your ISP and contract that you have signed with them. You may get in touch with your ISP directly to discuss the price of your fibre package further with them.
Regards,
The Frogfoot Team
Thank you for sharing your review.
Please note that the price you pay for your fibre package is totally dependant on your ISP and contract that you have signed with them. You may get in touch with your ISP directly to discuss the price of your fibre package further with them.
Regards,
The Frogfoot Team
