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philip.coetzee philip.coetzee
1 reviews | Active since Aug 2016
08 May 2025, 12:35
Frogfoot's feet is broken!
If there was a Minus star rating, Frogfoot will deserve it!
Something went wrong after my installation worked for a few days and stopped working. Everything is pointing to a fault fiber box from them. I am fedup with Frogfoot's attitude towards my problem.
They keep on ****ing around over the telephone trying stuff and telling us it is supposed to work!
I am not an idiot and I know IT and know routers and have worked in IT for years in Major big organisations! Their routers are faulty and if they do not send someone out to my residence NOW to prove me wrong that your internet works, I'm going to move my package! please stop waisting time and fix the ****** thing!
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Replies (1)0
Replies (1)Frogfoot Fibre's replyOfficial
08 May 2025, 12:54Hi Philip.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply08 May 2025, 12:54
Official
Hi Philip.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
