PS
Pranesh S

1 reviews | Active since Dec 2014

22 Jun 2021, 15:42

Frogfoot won't answer their phone nor respond to emails!!

There are contractors digging in our residential area, and causing major issues by cutting across and damaging water pipes. We think that the fibre they are digging for is somehow related to Frogfoot fibre. I've tried called Frogfoot... they refuse to answer their phone. I've sent them emails... they refuse to answer their mails.

0
Replies (3)
Frogfoot Fibre
Frogfoot Fibre's reply23 Jun 2021, 11:32
Official
Hi, We apologise for the inconvenience caused and we are happy to respond to all your concerns. Please email *** with your details and we will investigate accordingly. ?  
PS
Pranesh S's update23 Jun 2021, 12:09
Reviewer Update
SENT AN EMAIL YESTERDAY - BUT HAVE NOT RECEIVED A RESPONSE!!
Ref: "There is no need to reply to this message right now. Your ticket has been
assigned an ID of [FF #***]."
PS
Pranesh S's update23 Jun 2021, 12:11
Reviewer Update
ALSO SENT A SECOND MAIL - STILL NO RESPONSE!
Refer: There is no need to reply to this message right now. Your ticket has been
assigned an ID of [FF #***]."