FROGFOOT THE WORST FIBRE LINE INSTALLER - AVOID AT ALL COST FOR YOUR SANITY

I have been struggling with my connectivity since the evening of 22-Nov-22. I have contacted Vox and Frog Foot since 8am 23-Nov-22 but to no avail. Every time I contact Vox Customer Service I get transferred to the Technical Department where they inform me that the problem will be escalated to Frog Foot Maintenance Team. Apart from paying for a service that I am not getting I am currently using mobile data to connect to meetings which is quite expensive (working hybrid). Contacted them again on 24-Nov-22. and they managed to resolve the problem for a few hours... and I mean less than 24 hours. I am a new customer to Vox/Frog Foot and if this is the service I am getting I don't think that this will be a long lasting relationship.... its a FrogFoot "service" line issue... I think FrogFoot... you should change your name - you are giving every frog and his foot on planet earth a bad reputation...