KR
Karishma R
1 reviews | Active since Oct 2019
28 Feb 2022, 16:27
Frogfoot terrible service nothing works
Terrible service , internet not working for a week. They acknowledge the issue from their side. They won’t come out or sort it out. This is unacceptable. They have escalated it that all I keep hearing but nothing comes of it.
Helpful (0)
Replies (2)0
Replies (2)
Frogfoot Fibre's replyOfficial
28 Feb 2022, 16:56Good day, Karishma
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply28 Feb 2022, 16:56
Official
Good day, Karishma
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
KR
Karishma R's updateReviewer Update
28 Feb 2022, 16:58I have been escalated since 7 days ago . Every day since then has been “escalated”
Nothing new.
That’s the feedback I get, completely unacceptable and a generic response.
Nothing new.
That’s the feedback I get, completely unacceptable and a generic response.
KR
Karishma R's update28 Feb 2022, 16:58
Reviewer Update
I have been escalated since 7 days ago . Every day since then has been “escalated”
Nothing new.
That’s the feedback I get, completely unacceptable and a generic response.
Nothing new.
That’s the feedback I get, completely unacceptable and a generic response.