Frogfoot terrible service

I'm so not happy with frogfoot, we app**** for our fibre in April when they started digging here by us on the south coast, ever since then nothing has been pleasant, our live dates have moved so many times, eventually I contacted them for the how many times before the 19th and there has been an excuse every single time it seems that no one knows what is going on the 19th of October just to be told by a very rude lady that my area is still not live even though it shows on their app that my area is life, after speaking to 4 different people (everytime I get passed to the next person) I was just ready to give up, eventually a guy who works for Vox sent my husband a message on Facebook and told him to contact him, he has been the only one to get us answers after being told on the 19th our area is not live, to finding out on the 20th that our area is indeed live but their is a problem with the box installed in our house, now still waiting they will only send someone on the 2nd of November if we are lucky to sort out the problem, all areas around us who was digged and installed last has gone live but we are the idiots still waiting, I have canceled my telkom wifi because of the dates we where supposed to go live ( I cant be stuck with a 24month telkom contract and a fibre contract) now I ha e to buy data everyday and waste more money because this company can't seem to get their act together, I'm actually at the point of telling them to just come and remove everything they installed, I never thought I'd say this but I should have rather stayed with telkom