1 reviews | Active since Sept 2020
Frogfoot **** service
So let’s start..for nearly a full month I’ve had very very low signal that I can’t even load one video on a cellphone..on the 11th of jan I even upgraded from 20/20 to 50/50 which even made it more worse..on the 15th I called for a technician from supersonic which they only came out yesterday and took them 10 days which they said 4 days..the guy came here and said it’s on frogfoot side and not there’s and gave me a ref number and left..I then called frogfoot and advised them and they said that supersonic should of called them And not me..at this point I had enough o called supersonic and told them I’m not paying this month and then called the technician and said I’m not getting off the phone untill I get my internet on..he said he has logged a call and wait 24hours. Around 16:00 the internet came on and we were so happy. Then here come part 2..from 17:00 very very very low signal..can’t even sign in on my ps4..I then called again Supersonic’s and had to do a speed test on my laptop coneected to modem and it was 14 down and 1.4 up speed which is ****..then the lady had to say log another call..
A technician from frogfoot better come out today otherwise I’m going social media with everything as I have had enough..for nearly 4 weeks no fibre or internet
My number ***
