Frogfoot se voet!!!!!!!

Where do I start! Pathetic service to say the least. So after more than a month I struggled for Vodacom to communicate with FROGFOOT that my line had already been released back to Frogfoot and Vodacom and my New service provider VOX could not see why i cannot get my new service provider up and running.

That being said i received a email last week confirming that frogfoot has "inspected"the line and VOX may proceed with the installation of my modem in order to provide me with internet.

Satureday 25 September a extremely friendly and helpful Vuyo of VOX came to do the instaliation and to activate the interner, which would have taken him 15min under normal circumstances, but this time it took him 1h30min only for the frogfoot technician on the other side of the whatsapp line to tell him that my ONT is problematic and that i am appartently sharing the same details of the ONT box with a differnt person. How on earth is this ever so possible? CRAZY! -

I was told that Frogfoot will have to send a technitian out to replace the ONT and to date the "wonderful"staff of Frogfoot is still phoning me to visit my home to attend to the problem.

So when will i get this infamous phone call. Keeping in mind that when they phone you have to jump, not caring that you work during the day and you are not home!

WHAT A JOKE