1 reviews | Active since Oct 2016

17 Nov 2021, 13:43

Frogfoot please stop lying to people!!!

Still waiting for a callback from CIA/Sia 4PM has come and gone with zero feedback. Managers lie to you. I will be reporting this to ICASA and ISPA. Frogfoot do not know how to do their jobs or know how Calix Management System works. Perhaps I should come give your staff training on how that program works. All requests were done correctly on our side yet a simple configuration cannot take place? Frogfoot number FRG***-CPT-B1 Please don’t let Roger Gunning Call me because he won’t be of any help. I want to speak to a senior manager above the western cape manager.

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Replies (1)
Frogfoot Fibre
Frogfoot Fibre's reply17 Nov 2021, 14:07
Official
Good day, Sean

Thank you for your enquiry.

Kindly note that we have escalated your enquiry.

We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.

Please take note that we will not reply on Hellopeter.

Kind Regards, 

Frogfoot