CM
Charl M
1 reviews | Active since Feb 2012
20 Aug 2021, 07:36
Frogfoot PE
I had my installation done last week and everything was perfect for 5 days. From Monday 16 August 2021 there was no connection. After numerous follow ups with Afrihost and them escalating the fault log I still have no feedback or connection. It's unfair that these guys have the monopoly in our region. The original installer can come out within a few hours if they allocate it asap. But I guess we are going in to next week with no service.
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Frogfoot Fibre's replyOfficial
20 Aug 2021, 09:06Good day, Thank you for your inquiry. Kindly note that we have escalated this to the relevant department. We will investigate the matter and provide feedback to you as soon as possible via our official communications platform. Please take note that we will not reply on HelloPeter. Kind Regards, The Frogfoot Team
Frogfoot Fibre's reply20 Aug 2021, 09:06
Official
Good day, Thank you for your inquiry. Kindly note that we have escalated this to the relevant department. We will investigate the matter and provide feedback to you as soon as possible via our official communications platform. Please take note that we will not reply on HelloPeter. Kind Regards, The Frogfoot Team