1 reviews | Active since Feb 2021
Frogfoot pathetic
Honestly **** customer service.
Been with frogfoot through axxess since mid 2020 and wish I could find a different provider.
The fiber lines are constantly down, will contact them and the response is "we have technicians working on it" when one asked what the estimated time is the response is "we don't know and can't say but it should be fixed in a day or two"... what the ****!!!!???!!!???
Do we as subscribers not pay you the full monthly amount on or before the agreed date? Then why are we without the acess to the service we payed for then told we have to possibly wait a few days! Do I miss a payment and then ask you to keep my services on till I make a payment a few days later?! We are paying for 30days of fiber service, not 28 or 26 days etc?! Frogfoot never reads or replies on hello Peter so I guess they don't give a flying ****!
