Frogfoot -off to a bad start!

My Husband cancelled his subscription with Web Africa. He actually gave notice in February already. We were moving to Home Connect and it should’ve been active from 1 April. Needless to say....nothing, náda! My husband sent e-mail upon e-mail, tried to phone. All be could find out was that nothing was really done. I left a complaint on Hello Peter last week. This morning we received calls from Home Connect. It seems they will now try their best to sort this out. Shout-out to you, lets see how this turns out? Lerato, thank you for your part in this. BUT...it seems the ‘frog’ in the pond here is FROGFOOT! They were the ones responsible for the transfer from Web Africa, which they just never did. Frogfoot....we are off to a bad start here. At this rate, we might just go back to the more expensive, yet more efficient, Web Africa !

We work from home, so being without any internet we are losing our patience but more critically, our income.

Lets hope Frogfoot is as quick to respond to bad reviews as Home Connect was.

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