Frogfoot not maintaining line?
It seems there is not enough maintenance on Frogfoot/Vox lines It is the 6th time in less than 2months that we are down.Neighbours across the road are with WebAfrica/Frogfoot and they have not been off at all. Why is there problems so regularly?? Does not make sense and we as customers cannot be charged so much for unstable lines not being maintained and configured properly
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Frogfoot Fibre's replyOfficial
14 Apr 2024, 06:54Good day,
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply14 Apr 2024, 06:54
Official
Good day,
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot