LA
Leisha A
1 reviews | Active since Sept 2021
02 Sept 2021, 11:37
Frogfoot No Service
I ordered a Fibre package over a week ago and my fibre is still not active. My service provider has logged numerous calls to Frogfoot and they have had no response. Frogfoot your service and attendance to queries is very poor. I don't recommend Frogfoot at all!
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Replies (3)0
Replies (3)LA
Leisha A's updateReviewer Update
02 Sept 2021, 11:41Frogfoot George
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Leisha A's update02 Sept 2021, 11:41
Reviewer Update
Frogfoot George
Frogfoot Fibre's replyOfficial
02 Sept 2021, 12:00Good day, Thank you for your inquiry. Kindly note that we have escalated this to the relevant department. We will investigate the matter and provide feedback to you as soon as possible via our official communications platform. Please take note that we will not reply on HelloPeter. Kind Regards, The Frogfoot Team
Frogfoot Fibre's reply02 Sept 2021, 12:00
Official
Good day, Thank you for your inquiry. Kindly note that we have escalated this to the relevant department. We will investigate the matter and provide feedback to you as soon as possible via our official communications platform. Please take note that we will not reply on HelloPeter. Kind Regards, The Frogfoot Team
LA
Leisha A's updateReviewer Update
02 Sept 2021, 12:05Hi Frogfoot Team
I have been receiving the same reply from my service provider Afrihost that the matter has been escalated at Frogfoot yet there has been no response at all from Frogfoot, Afrihost will lose a client if this is not sorted out by 2pm today. My husband and I both work from home and are inconvenienced.
Thanks
I have been receiving the same reply from my service provider Afrihost that the matter has been escalated at Frogfoot yet there has been no response at all from Frogfoot, Afrihost will lose a client if this is not sorted out by 2pm today. My husband and I both work from home and are inconvenienced.
Thanks
LA
Leisha A's update02 Sept 2021, 12:05
Reviewer Update
Hi Frogfoot Team
I have been receiving the same reply from my service provider Afrihost that the matter has been escalated at Frogfoot yet there has been no response at all from Frogfoot, Afrihost will lose a client if this is not sorted out by 2pm today. My husband and I both work from home and are inconvenienced.
Thanks
I have been receiving the same reply from my service provider Afrihost that the matter has been escalated at Frogfoot yet there has been no response at all from Frogfoot, Afrihost will lose a client if this is not sorted out by 2pm today. My husband and I both work from home and are inconvenienced.
Thanks