RVdm
Riaan Van der merwe
1 reviews | Active since Dec 2022
10 Feb 2023, 00:39
Frogfoot network constantly drops with countless outages
Worst Access Provider I have ever had in the history of SA fibre.
I swear my line is constantly dropping, at least 5 times a day. EVERY SINGLE day. Sometimes due to just bad networks I guess, and the rest of the time the constant, seemingly forever incessant "scheduled maintenance" windows which are starting to feel more like a service experience comparable to that of Eskom's loadshedding!!
And the sad thing is, no matter which ISP I choose, Frogfoot will always be an intermediate disaster between me and my ISP.
Terrible, shameful and absolutely egregious service! I'd rate it 0 stars if I could.
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Replies (1)0
Replies (1)Frogfoot Fibre's replyOfficial
10 Feb 2023, 06:39Good day,
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply10 Feb 2023, 06:39
Official
Good day,
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
