hH
heinrichludike H

1 reviews | Active since Jan 2015

25 Apr 2022, 14:19

Frogfoot lack of service just became too much.

It is a sure pity that I cannot give less than one star, one star is still too much for this so-called provider. I was one of the lucky ones to get VUMA a few years ago in JHB, and I never really had massive issues. Since I moved to CPT and was forced to be on FrogFoot I have been without internet intermittently for days since I got here about a year ago. My ISP is quite useless in solving or relaying the issues. So I am done with Frogfoot and WebAfrica, now again completely down. My ISP is useless in figuring out Frogfoot is the problem. They are a match made in heaven and they can crash the same way every state-owned government entity is crashing. So do yourself a favour and get ANY other ISP and provider, and you should be fine.

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Replies (1)
Frogfoot Fibre
Frogfoot Fibre's reply25 Apr 2022, 15:04
Official
Good day Heinrich H, 
 
Thank you for your enquiry.
 
Kindly note that we have escalated your enquiry.
 
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
 
Please take note that we will not reply on HelloPeter.
 
Kind Regards, 
Frogfoot