1 reviews | Active since Jul 2011
Frogfoot - Just Connect - I think not
Frogfoot - it is time to live up to your byline - Just Connect! I have been a Vox customer for more than 10 years (my fault - maybe should have moved on a long time ago), and a Frogfoot customer for about 8 years. Their service here in the Western Cape really is terrible, not a week goes by without some sort of disruption to my internet service, and it seems to be related to the fibre provider Frogfoot. If your infrastructure provider can't maintain the equipment they sold you, time to get a different supplier. The faults all seem to relate to either faulty equipment or firmware that doesn't work properly. I work in the IT industry and how customers put pressure on suppliers when their equipment doesn't work, so come on Frogfoot I think it is time to start applying pressure to your incumbent supplier to fix their kit or you need to find an alternate supplier.
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Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
