PJ
Peter J

1 reviews | Active since Mar 2009

19 Nov 2024, 15:22

Frogfoot is probably the worst service provider I have come across. I pay for a premium fibre line. I have a speed issue with my line. They close my ticket and then send me a report belonging to someone else. They don't answer emails. I have been dealing

Frogfoot is probably the worst service provider I have come across. I pay for a premium fibre line. I have a speed issue with my line. They close my ticket and then send me a report belonging to someone else. They don't answer emails. I have been dealing with my problem for the last 2 weeks and getting no where. Absolutely disgusting service.

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Replies (1)
Frogfoot Fibre
Frogfoot Fibre's reply19 Nov 2024, 15:27
Official
Hi, Peter.  

Thank you for your inquiry. 

Kindly note that we have escalated your inquiry. 

We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. 

Please take note that we will not reply on Hellopeter. 

Kind Regards, 
Frogfoot