HB
Hannelise B
1 reviews | Active since Dec 2022
26 Dec 2024, 16:24
Frogfoot is pathetic
My internet went down on Christmas day in Despatch and it's been 22 hours and no update is given by frogfoot or Vox as to what is going on. This is really unacceptable. You still have to pay a full month even when you don't get any service from both ends. So over frogfoot and vox!!!!
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Frogfoot Fibre's replyOfficial
26 Dec 2024, 16:41Hi, Hannelise.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply26 Dec 2024, 16:41
Official
Hi, Hannelise.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot