DJ
Don J

1 reviews | Active since Apr 2023

21 Feb 2024, 17:55

Frogfoot is legless

If I could give you a negative rating I would. Every week we have an outage, for at least a day. No reason why, no ERT, just a blackhole.

We have people who rely on the fibre for work, for security, etc. We live in a day and age where everything relies on the IOT.

Let alone that you have just enforced a price increase, for a service that is more unreliable than Eskom.

This is beyond ridiculous and this area is demanding answers. Maybe TT connect could take this area

0
Replies (1)
Frogfoot Fibre
Frogfoot Fibre's reply21 Feb 2024, 20:34
Official
Hi,   Don.  
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards, 
Frogfoot