DJ
Don J
1 reviews | Active since Apr 2023
21 Feb 2024, 17:55
Frogfoot is legless
If I could give you a negative rating I would. Every week we have an outage, for at least a day. No reason why, no ERT, just a blackhole.
We have people who rely on the fibre for work, for security, etc. We live in a day and age where everything relies on the IOT.
Let alone that you have just enforced a price increase, for a service that is more unreliable than Eskom.
This is beyond ridiculous and this area is demanding answers. Maybe TT connect could take this area
Helpful (0)
Replies (1)0
Replies (1)Frogfoot Fibre's replyOfficial
21 Feb 2024, 20:34Hi, Don.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply21 Feb 2024, 20:34
Official
Hi, Don.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
