JM
Jordan M
1 reviews | Active since Nov 2021
03 Nov 2021, 14:38
Frogfoot is a ****!
Is there a star lower than 1??? This is such a **** it is unbelievable! No help at all on their customer service line. I spent over R350 airtime trying to sort out my problems but it is always "we have escalated your enquiry" . Yet I am still completely in the dark. No idea what is going on. I acquired the fiber box over a month ago and was told wait a while, 5-7days..... been a month. Absolute ****.
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Replies (2)
Frogfoot Fibre's replyOfficial
03 Nov 2021, 14:59Good day Jordan ,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply03 Nov 2021, 14:59
Official
Good day Jordan ,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
JM
Jordan M's updateReviewer Update
04 Nov 2021, 13:46And what happened??? They called said they would sort out the problem and call me back.... Still waiting... Thanks for that frog foot..
JM
Jordan M's update04 Nov 2021, 13:46
Reviewer Update
And what happened??? They called said they would sort out the problem and call me back.... Still waiting... Thanks for that frog foot..