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Shanel C
1 reviews | Active since Feb 2019
14 Nov 2021, 09:07
Frogfoot is a no go!
Not the first time I am struggling to get any service from them. One can actually not complain about service because there is NO service.
My ISP is waiting for Frogfoot to send the heads up that they can activate our fibre. Yet Frogfoot are taking there time as the technician sent this jobcard yesterday morning already.
Pathetic service honestly and it just keeps on getting worse.
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Replies (1)
Frogfoot Fibre's replyOfficial
14 Nov 2021, 09:25Good day, Shanel
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply14 Nov 2021, 09:25
Official
Good day, Shanel
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot