Frogfoot Incompetence and Connection drops

Most disgusting experience. First they installed a box that's not compatible with ups, then said they would send out a other box today 12, its almost 1pm and i have yet to be contacted. To make things drastically worst, the internet drops throughout the day, the anger that online generates could probably power the ups-inputless box. grossly ***********. you can escalate my enquiry must you must first escalate yourself