LG
Leonard G
1 reviews | Active since Jan 2025
03 Jan 2025, 07:57
FrogFoot has their own foot in mouth
Today is Day number 3 with no Internet from Frogfoot Fibre. Should the internet not be returning by tomorrow I will find a different fibre provider, and will gladly pay more for a better Service. You might pay Multi Thousand rand a month for Gigabit Internet, but you sure as hell do not receive it. Every communication from Frogfoot has been a canned AI response saying they are working on the issue.
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Frogfoot Fibre's replyOfficial
03 Jan 2025, 10:29Good day, Leonard.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot.
Frogfoot Fibre's reply03 Jan 2025, 10:29
Official
Good day, Leonard.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot.