ZG
Zoe G
1 reviews | Active since Jan 2019
22 Jun 2024, 22:02
Frogfoot has been a nightmare
We have been having the worst WiFi connection on frogfoot during such a crucial time of exams! I’ve logged a fault via MWEB, still waiting for assistance from frogfoot as MWEB has done all they can.
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Replies (2)
Frogfoot Fibre's replyOfficial
23 Jun 2024, 08:58Hi, Zoe. Thank you for your inquiry. Kindly note that we have escalated your inquiry. We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. Please take note that we will not reply on Hellopeter. Kind Regards, Frogfoot
Frogfoot Fibre's reply23 Jun 2024, 08:58
Official
Hi, Zoe. Thank you for your inquiry. Kindly note that we have escalated your inquiry. We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. Please take note that we will not reply on Hellopeter. Kind Regards, Frogfoot
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Zoe G's updateReviewer Update
23 Jun 2024, 10:18I have now sent an email, ***. Can you urgently send a technician out to assist. It’s nearly two weeks with this connection problem. ***.
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Zoe G's update23 Jun 2024, 10:18
Reviewer Update
I have now sent an email, ***. Can you urgently send a technician out to assist. It’s nearly two weeks with this connection problem. ***.