VL
Visser L

1 reviews | Active since May 2019

14 May 2019, 13:53

Frogfoot fibre, pray they're not installing in your area

Frogfoot recently began their fibre infrastructure installations in our suburb, and so far it's only been trouble.

They've ruptured water pipes multiple times, and when I say multiple I mean I need to count it on both hands (Also note, this has been in only two streets that I know of including my own).

Today I arrived home and had to park my vehicle in the street, as they had dug up my driveway without ANY prior warning or indication that they were about to do so. Looking up and down the street and asking the gentlemen digging where their foreman was to obtain more information I was met with shrugs and raised eyebrows.

This just shows a complete disregard for the environment they work in and I honestly hope that my experience with them doesn't mirror their service to other areas.

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Replies (1)
Frogfoot Fibre
Frogfoot Fibre's reply06 Jun 2019, 09:02
Official
Hello Visser, 

Thank you for your review. 

We apologise for the inconveniences caused. The team are supp**** with plans from the city and these can differ from the actual layout on site. Should any damages occur, the team does escalate this immediately for urgent resolution. 

Should you require urgent assistance you can contact us at *** with your details and we'd be happy to help. 

Regards 
The Frogfoot Team