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Dawie M

1 reviews | Active since Jul 2014

30 Jul 2019, 17:44

Frogfoot Fibre - Dirty Tactics "Pre-Order" | "Go-Live" Dates

Frogfoot Fibre has delayed the Springfield 1.2 Fibre go live again, this must have been the 4th-5th- time, lost count already, This is modus operandi of Frogfoot, is to lure customer to "Pre-Order" fibre and when the deadline comes postpone the deadline again and again and again and again. SADV fibre was laid after Frogfoot and they are live already. I will be canceling my Frogfoot Pre-order and go with SADV, at least in 2 weeks time I will have fibre installed.

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Replies (2)
Frogfoot Fibre
Frogfoot Fibre's reply06 Aug 2019, 10:15
Official
Good day Dawie

Thank you for your review. 

Please send us a private reply with your full address so we can assist. Also please note, external factors, sometimes prevents us from going live on our estimated dates go-live dates. 

Regards

Froogfoot


Frogfoot Fibre
Frogfoot Fibre's reply08 Aug 2019, 15:29
Official
Hello Dawie, 

Thank you for providing the address, your area is live with fibre. Once your ISP has accepted your order,  there is a standard 4-6 week lead time for installation to take place. 

Regards, 

Frogfoot