Frogfoot Fibre

This is an on going saga. The beginning of this year I took out an internet connection with Web Africa. They promptly sent a router then I got an email "oops there's a problem" Frogfoot have not connected their fibre. Got onr Frogfoot I don't know how many times and every time I get a promise this date or that date. We the date arrives, less than nothing. Put on Hello Peter and get a phone call from them that they will connect by this date. Loand behold date arrives and still nothing. Phoned them this time and they don't have a date when it will go live. This is getting frustrating to say the least. Getting stone walled all the time.